Terms & Conditions

By using our website and services, you agree to our terms and conditions. These outline the rules, responsibilities, and guidelines for using our platform. Please review them carefully to ensure a smooth experience.

Effective Date: 11/04/2025

Welcome to eReception Hub. By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.

2. Services

eReception Hub provides professional call center services, including customer support, virtual receptionist services, appointment scheduling, and more. We reserve the right to modify, suspend, or discontinue any service without prior notice.

3. User Responsibilities

By using our services, you agree to:

Provide accurate and up-to-date information
Use our services lawfully and ethically
Not engage in fraudulent, abusive, or harmful activities
Respect our staff and comply with communication guidelines

4. Payments & Billing

All service fees are outlined in our agreements and invoices.
Payments must be made on time as per the agreed terms.
We reserve the right to suspend services for non-payment.

5. Confidentiality & Data Protection

We respect your privacy and handle your data according to our Privacy Policy. While we take all necessary security measures, you are responsible for protecting sensitive information shared with us.

6. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of eReception Hub and is protected by copyright laws. You may not copy, modify, or distribute our content without permission.

7. Limitation of Liability

We strive to provide reliable services, but we are not liable for:

Any interruptions, delays, or technical issues beyond our control
Losses resulting from unauthorized access to your data
Indirect or consequential damages caused by the use of our services

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites.

9. Termination of Services

We reserve the right to terminate or suspend your access to our services if you violate these terms or engage in any prohibited activities.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.